UX Roadmaps in 6 Steps

Summary: A roadmap documents upcoming and future priorities for your user experience. The process starts with gathering goals, proceeds through the creation and sharing of the UX roadmap, and never ends, since the last step is to update.

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UX Roadmaps: Definition and Components

A UX roadmap is a high-level, living artifact that prioritizes and communicates a UX team’s future work and problems to solve.

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Sarah Gibbons is a former NN/G employee who worked on teaching, leadership, and design thought leadership. At NN/G Sarah published ground-breaking insights on service design and service blueprinting, design thinking, and artificial intelligence (AI).

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