Kate Moranis a former NN/G employee who worked on research, teaching, leadership, and design thought leadership. Her expertise spanned both qualitative and quantitative research methods. At NN/G Kate discovered and published ground-breaking findings on artificial intelligence (AI), interaction design, digital content, and information-seeking user behaviors.
To get better results from generative-AI chatbots, write CAREful prompts. Include context, what you’re asking the system to do, rules for how to do it, and examples of what you want.
The need for discernment is amplified when generative AI enables anyone to create anything. Creative skills will still be necessary to produce superior designs.
The NN/g UX Podcast featured Henry Modisett, head of design at Perplexity AI, who shared how to make AI tools usable and efficient for information seeking.
Use this versatile GUI tool to support users when they need to make a decision that involves considering multiple attributes of a small number of items.
Users are more tolerant of minor usability issues when they find an interface visually appealing, and this effect can mask UI problems during usability testing.
Use generative-AI tools to support and enhance your UX skills — not to replace them. Start with small UX tasks and watch out for hallucinations and bad advice.
