Psychology and UX Articles & Videos

  • Psychological Ownership: Own the Right Things

    Psychological ownership can make you more effective, but you’ll struggle if it attaches to things you can’t control. Spot misplaced ownership and redirect it.

  • The Hidden Why: Behavioral Economics for UX

    Use behavioral-economics frameworks to uncover hidden friction in your experience and design UX solutions that better support user action.

  • Endowment Effect in UX: Why Ownership Increases Engagement

    The endowment effect explains why users value things more once they feel ownership. In UX, we can design for this effect to increase engagement and user retention.

  • Inattentional Blindness in Interfaces

    Inattentional blindness is a phenomenon where we miss something that’s in plain sight because our attention is focused elsewhere.

  • The Hidden Bias Killing Your UX Insights: Common-Knowledge Effect

    The common knowledge effect is when teams favor shared info over unique insights, risking UX input. Use 7 tactics to ensure better decisions and boost your impact on projects.

  • Designing for Serial Task Switching

    Serial task switching, or rapidly shifting attention between tasks, is a natural user behavior that lowers productivity and increases stress and the chance of errors.

  • The Hawthorne Effect: 5 Guidelines to Avoid it

    The Hawthorne effect is a phenomenon where people change their behavior because they know they are being observed. Here are 5 guidelines for mitigating the Hawthorne effect in user research.

  • Attitudinal vs. Behavioral Research

    Explore the difference between attitudinal and behavioral UX research. Learn how combining these methods offers a complete view of user interactions and perceptions.

  • Clean the Sludge from Decision-Making Workflows

    Help users make choices they’ll be satisfied with to boost satisfaction and retention by simplifying decision-making workflows.

  • What Is Cognitive Load?

    Follow these 3 tips to reduce cognitive load and help your users: avoid visual clutter, build on existing mental models, and offload tasks.

  • Delightful UX Is Like a 3-Legged Stool

    Delight can be experienced viscerally, behaviorally, and reflectively. A delightful design must consider all three of these pillars.

  • The Picture-Superiority Effect: Harness the Power of Visuals

    People often remember visuals better than words. Designers can leverage the picture-superiority effect to make their products memorable and learnable.

  • Why the UX Team Doesn't Get the Credit

    The easier designs are to use, the less users tend to think about the work that went into making them that way. We know good designs are largely the result of your careful efforts — thank you.

  • How to Use the Zeigarnik Effect in UX

    The Zeigarnik effect suggests that unfinished tasks are more memorable than completed ones. In UX design, we can leverage this effect to encourage user engagement and task completion.

  • Attitudinal vs. Behavioral Research in UX

    Attitudinal research captures user opinions and feelings in the form of self-reported data; behavioral research observes user actions.

  • Encouraging Flow State in Products

    A Flow State is an enjoyable mental state of extreme focus provided by the perfect balance of challenge and skill. Follow our 3 tips to design products that allow users to enter the flow state.

  • Comparison Tables for Products, Services, and Features

    Use this versatile GUI tool to support users when they need to make a decision that involves considering multiple attributes of a small number of items.

  • The Aesthetic-Usability Effect

    Users are more tolerant of minor usability issues when they find an interface visually appealing, and this effect can mask UI problems during usability testing.

  • Mental Models

    What users believe they know about a user interface impacts how they use it. Mismatched mental models are common, especially with designs that try something new.

  • Memory Recognition and Recall in User Interfaces

    Recalling items from scratch is harder than recognizing the correct option in a list of choices because the extra context helps users retrieve information from memory.