Ethically sound UX research requires informed consent from a research participant. Informed consent means the participant fully understands what the study entails and the potential consequences of participating.
Research participants are more vulnerable than ever as researchers conduct remote usability tests, use third-party applications, and store data online. Protect participant privacy by adhering to best practices before, during, and after data collection.
The SUS is a well-established 10-question survey administered at the end of a user test; it gives you a measure of the perceived usability of your product and enables you to compare it with others.
3 methods for cheap and fast UX work are still good advice to emphasize iterative design and accelerate UX maturity improvements (This was Jakob Nielsen's keynote at the in-person Washington DC UX Conference)
Facilitation experts demonstrate how to prepare a participant for the test session. Use a facilitator’s script to help remember the important information that participants need to know.
10 things you should do when running a usability study. Remembering all the steps leads to good research insights. (The second of 2 videos on usability study checklists.)
Internal validity ensures that your study design does not favor any particular condition or response, while external validity is about a naturalistic study setup and choice of participants.
Members of a design team will often argue for different solutions to a UI problem. That's when to say "show me the data" to resolve the debate by empirical insights, rather than who argues the best.
10 things you should do *before* you actually run a usability study. Good planning leads to good research insights. (The first of 2 videos on usability study checklists.)
You don't have to do all UX research yourself. You should learn from existing published work, which will save you much time, especially when beginning a new project.
