Empathy maps are a powerful, flexible tool that can be used to plan for future research studies, capture insights during current user research, and communicate research insights from research that has already been conducted to others.
Scaling discovery work in Agile helps teams plan appropriately scoped activities around targeted questions and probable assumptions instead of arbitrary sprint timeframes.
Data from 343 companies provide a baseline to understanding typical approaches for selecting journey-mapping applications, research methods, contributing roles, and map components.
Visual-design principles can be applied consistently throughout the process of creating a polished UX map. Start by choosing a tool, then create a visual system, establish the basic layout, and finally add content and make adjustments.
Still challenged by the global pandemic but unwavering, intranet-design teams committed to accessibility and inclusion. Empathy and logic prevailed, resulting in winning intranets that are accepting and supportive of all employees equally.
The 2022 Intranet Design Annual winning teams were small relative to the size of their organizations, yet they produced excellent designs quickly. Teams continued to partner with outside consultants for support in development, project management, design, research, and other areas. A wide variety of industries from only four countries were represented this year.
Use a flexible responsibility-assignment matrix to clarify UX roles and responsibilities, anticipate team collaboration points, and maintain productivity in product development.
While roadmaps differ in scope, their main benefit is building alignment. We address some of the common questions asked about the topic by practitioners.
In the discovery phase of a UX project, mapping provides a high-level view of the problem space and makes opportunities obvious. Maps ensure buy-in and alignment around discovery findings.
Unsure how to get started using UX mapping methods? Use this collection of links to our articles and videos to learn how to visualize UX insights and ideas into mapped visualizations.
In the discovery phase of a UX project, a problem statement is used to identify and frame the problem to be explored and solved, as well as to communicate the discovery’s scope and focus.
Even people with limited drawing abilities can learn to sketch a wireframe if they learn a few common conventions used to represent various design elements.