Articles

Jakob Nielsen

Jakob Nielsen, Ph.D., is a retired principal and co-founder (with Dr. Donald A. Norman) of the Nielsen Norman Group. Jakob established the "discount usability engineering" movement for fast and cheap improvements of user interfaces and invented the heuristic evaluation method.

Articles and Videos

  • User Interface Design Fails

    Jakob Nielsen discusses the biggest failures in today's user interface design. (Recorded at the Virtual UX Conference.)

  • Management vs. Specialization as UX Career Growth

    At the Virtual UX Conference, Jakob Nielsen was asked whether it's best for a UX professional's career to seek a management role or to pursue deeper and stronger levels of expertise.

  • Opening Links in New Browser Windows and Tabs

    Carefully examine the user’s context, task at hand, and next steps when deciding whether to open links to documents and external sites in the same or a new browser tab.

  • Virtual Reality and User Experience

    Virtual reality (VR) user interfaces are currently more difficult for users to manipulate than a traditional GUI, partly because of more degrees of freedom and partly because VR is still new, so people have less experience using it. Advice for how to employ usability studies to alleviate this problem.

  • Jakob's Law of Internet User Experience

    What are the shortcomings of following Jakob's Law of Internet UX (which states that "users spend most of their time on other sites")?

  • Can People with Established Careers in Another Field Become UX Professionals?

    Will the UX field value people who change careers from another field and want to become user experience professionals? Will the field still value them if they're a bit older, and how do they compete with fresh graduates?

  • UX Must Revolutionize Education

    Jakob Nielsen discusses how to use UX to improve education, including of UX professionals, but more important for life-long learners.

  • UX Practitioners Adjusting to Post-Pandemic World

    The field of user experience must adjust to the challenges (and associated opportunities) created by the pandemic and the way the world economy is changing.

  • AI & Machine Learning Will Change UX Research & Design

    At the virtual UX Conference, Jakob Nielsen was asked "How will AI and Machine Learning affect UX Research & Design?"

  • The UX Maturity Model

    Is the UX Maturity model from 15 years ago still valid, and can companies stay at the highest level, the user-centered corporation?