Kate Kaplan specializes in applying human-centered design and research practices to enterprise UX challenges. With over 15 years in UX, Kate has extensive experience in both conducting research and helping teams understand and apply user insights to overall business strategy.
Users still recognize the floppy disk icon as ‘save,’ but evolving workflows mean it may no longer be the clearest or most appropriate choice in many cases.
Complex-app users don’t always fit neatly into “novice” or “expert” labels. Designing for Legacy, Legend, and Learner users leads to more inclusive, effective systems.
Test icons out-of-context to assess recognizability early on, and in-context to evaluate clarity and usability later—both are key to effective icon design.
User journeys and user flows both capture processes users go through in order to accomplish their goals. Use them together to improve user experiences.
Discover 3 tips from DesignOps professionals for getting started with DesignOps: Address known problems, right-size initial efforts, and collaborate with others.
Entering the UX field can be challenging and daunting. Our roundtable discussion unpacks the most common mistakes and misconceptions of people entering the field and provides actionable advice for how to overcome the biggest challenges.
Use positive constraints in your UX work, workshops, and brainstorming in order to help people contribute, increase creativity, and guide design decisions.
