Articles

Maria Rosala

Maria Rosala is the Director of Research at Nielsen Norman Group. She leads and oversees research at NN/g, trains teams around the world on UX topics, and works with clients to help them improve the user experience of their products and services.

 

@maria_rosala

Articles and Videos

  • Strategic Research: Advice from ResearchOps Expert Kate Towsey

    ResearchOps expert Kate Towsey shares insights on building effective research systems, avoiding reactive approaches, and integrating AI thoughtfully in UX research.

  • Entering the UX Field: How to Overcome the Biggest Challenges

    Entering the UX field can be challenging and daunting. Our roundtable discussion unpacks the most common mistakes and misconceptions of people entering the field and provides actionable advice for how to overcome the biggest challenges.

  • Sample Sizes for Qualitative Studies

    When choosing your sample size for a qualitative research study, consider these three factors: the diversity of your target group, your research scope, and the researcher’s skill level.

  • Upfront vs. Continuous Discovery

    Upfront and continuous discovery are two approaches to implementing discovery in product development. Both approaches help teams solve real problems.

  • Research Plans: Organize, Document, Inform

    Start every UX-research study with a plan. Research plans document goals, methods, and logistics.

  • Getting into the Discovery Mindset

    Successful discovery requires teams to be open to uncovering “unknown unknowns.” Center your discovery efforts around problems rather than solutions.

  • Coding in Thematic Analysis

    By coding qualitative data, we can see trends and patterns, which helps us find themes. For an efficient process, create some starter codes, start broad, and use short, clear labels.

  • 7 Tips for Successful Discoveries

    Discovery is challenging; it can be hard to know what to research, how to do discovery as a team, and how to get buy-in. Follow these 7 tips for smoother discovery efforts.

  • Accelerating Research with AI

    AI can speed up certain research tasks but is currently most helpful in the planning and analysis stages.

  • Discovery: Study Guide

    Unsure where to start? Use this collection of links to our articles and videos to learn how to run successful discovery efforts in your UX-design process.