A cognitive walkthrough is a task-based usability-inspection technique used to evaluate the learnability of a system from the perspective of a new user.
Developing your own research-participant database allows you to be efficient in recruiting study participants, enabling you to run more studies with faster turnaround.
Unsure where to start? Use this collection of links to our articles and videos to learn about what omnichannel customer journeys are, how to conduct research to evaluate them, and how to design journeys effectively.
User research can be time- and resource-intensive, but there are ways to identify bottlenecks and create efficiencies in your process with scripts and automation solutions.
Most short explanations of "what is UX?" are quite internally-focused and rely on understanding the process for building digital products. Here are 3 steps to explain what you do that normal people can understand and will relate to.
Not only do shoppers appreciate model diversity, but they also feel more confident in their purchasing decisions when they see many different people wearing a product.
