Rachel Krause is the Director of Live Training at Nielsen Norman Group. She leads the design, delivery, and continuous improvement of NN/g’s live training offerings. She has expertise in UX strategy, facilitation, storytelling, product design, and stakeholder management, and is passionate about empowering UX professionals to build skills, solve complex problems, and elevate UX maturity within their organizations.
There are five primary signs of personal growth in the UX field: gaining new skills, recognition from others, taking on strategic efforts, autonomy from leadership, and gaining confidence.
UX career progression is not singularly defined, though it typically involves a mix of measurable signals and gut feelings. Growth in the industry is often described as slow and inflexible due to a lack of consistent, measurable criteria and reliable personal-tracking tools.
When building a UX team, start by hiring 2-3 UX generalists with complementary skill sets. This approach will allow the team to meet several needs of the organization and learn from each other.
When choosing images for your visual designs, match similar characteristics, balance high quality with adequate file size, prioritize information-carrying images over purely decorative ones, and provide robust alternative text.
