data Articles & Videos

  • Semantic Differential Scales: Measure User Attitudes with Nuance

    In UX surveys, semantic differential scales help measure user attitudes with nuance. This video covers what they are, their pros and cons, and how to write clear, balanced adjective pairs for UX research studies.

  • UX Benchmarking vs. UX Success Metrics

    UX benchmarking allows us to track the long-term changes in the overall user experience of our product, while UX success metrics help us assess the short-term impact of a specific project or feature launch.

  • Cookie Permissions: 5 Common User Types

    Users’ willingness to share data and their interactions with cookie permission box options vary quite drastically, falling into these five common user types: The Denier, The Skeptic, The Tech-Savvy, The Impatient, and The Enthusiast.

  • Practical vs. Statistical Significance

    Statistical significance does not always equal practical significance. A difference may be statistically significant without having any meaningful impact in real life. Conversely, practical differences may not always achieve statistical significance.

  • Cookie Permissions: 6 Design Guidelines

    Design cookie permissions that strike the balance between respecting user privacy and being user-friendly.

  • How to Present UX Research Results Responsibly

    Presenting study data to stakeholders is a crucial step of most projects. Make sure to present your data truthfully and responsibly to avoid costly negative outcomes and reputation loss. Indicate who your data represents and communicate the limitations of your findings.

  • Measurement Error in UX Research

    Measurement error is the error we introduce when we measure or observe something about our users. It can come from different sources, such as the number of participants, individual variation between participants, testing environment, or other outside factors. This video helps understand and communicate such measurement errors.

  • Common Errors in Quantitative Research

    False positives and negatives are common errors in quantitative studies that can lead to harmful business decisions. To avoid these mistakes recruit large enough sample sizes, representative participants, and control for confounding variables.

  • Selection Bias in UX Research

    Every research study has bias, but you can curate and prioritize certain biases to address the questions that are important to you.

  • Independent and Dependent Variables: Increase Impact with Small Changes

    Learn how to structure your research with independent and dependent variables to increase the clarity and impact of your work.

  • Engagement Metrics in UX

    Engagement is an abstract, complex concept used to understand how much people interact with our products. Choosing the right engagement metrics goes beyond time spent.

  • Contrast in Charts

    Use color, titles, and callouts to draw your viewers' attention to the main finding in your quantitative-data visualization.

  • How to Use Analytics in UX

    Integrating analytics into UX work helps make data-based decisions and focuses effort on projects with the most impact.

  • Usability Testing with Users' Personal Information

    Usability Testing benefits from using participants’ personal information, but asking for this requires preparation and consideration.

  • Clutter-Free Charts

    Clear out chartjunk (unnecessary visual elements) for a more minimalist and understandable data visualization.

  • Campbell's Law: The Dark Side of Success Metrics

    When organizations optimize metrics at the cost of all else, they expose themselves to metric corruption, which can have disastrous consequences.

  • Pilot Testing in UX Research

    Pilot testing involves conducting one or two test sessions to evaluate the design of a usability study. It checks for any issues before the actual testing phase, leading to more reliable results.

  • Choosing Chart Types

    Pick a chart type that will help you make your point. In the vast majority of cases, use bar charts, line charts, or scatterplots.

  • Confounding Variables: How to Deal with Them (Part 2 of 2)

    Confounding variables can be the result of a variety of factors, but following best practices can help avoid most of them.

  • Confounding Variables 101 (Part 1 of 2)

    Confounding variables can affect the validity of data collected during research studies. It's important for researchers to know what they are and how to identify them.