Inviting users to directly participate in UX Workshops can vastly improve the workshop output; however, the exact strategy and methods for including them vary based on the workshop type and goals.
The risk-management process enables teams to assess risks during the design process in order to reduce harm to users and to the organization. Risk mitigation involves systematically reducing the likelihood or the impact of a risk.
Team up with product partners more effectively by making research accessible, framing the context and value of analytics, and establishing a regular communication cadence.
Data refers to unanalyzed user observations, findings capture patterns among data points, and insights are the actionable opportunities based on research and business goals.
Empathy maps can be used to plan for future research studies, capture insights during current user research, and communicate research insights from research that has already been conducted.
Element, functionality, and content are three types of prototype specifications that help us document design details that are otherwise easily overlooked.
A UX research roadmap is a living artifact that prioritizes and communicates a team’s future research efforts, from early discovery-based initiatives to later-stage usability testing.
Empathy maps are a powerful, flexible tool that can be used to plan for future research studies, capture insights during current user research, and communicate research insights from research that has already been conducted to others.
Scaling discovery work in Agile helps teams plan appropriately scoped activities around targeted questions and probable assumptions instead of arbitrary sprint timeframes.
UX designers and engineering teams are often too quick to propose solutions, without understanding the problem (or even if there is a problem at all). Ask questions first, before jumping to a solution.
Data from 343 companies provide a baseline to understanding typical approaches for selecting journey-mapping applications, research methods, contributing roles, and map components.
Visual-design principles can be applied consistently throughout the process of creating a polished UX map. Start by choosing a tool, then create a visual system, establish the basic layout, and finally add content and make adjustments.
Still challenged by the global pandemic but unwavering, intranet-design teams committed to accessibility and inclusion. Empathy and logic prevailed, resulting in winning intranets that are accepting and supportive of all employees equally.
