Design Process Articles & Videos

  • Sprint Reviews: Prioritize Your Users

    Prioritize users in sprint reviews by demoing features from the user's perspective and creating outcome-based sprint goals.

  • Dot Voting: 3 Common Problems

    Dot-voting activities are prone to 3 common pitfalls: choice overload, choice imbalance, and social bias. Smart planning can help you avoid them.

  • Organizing UX Feedback

    Use an Action, Persuade, Clarify framework to efficiently organize feedback on UX work.

  • Dot Voting: How Many Dots?

    Use a simple equation or an absolute-number approach to decide how many dots to allocate in dot-voting activities. In most cases, 3-6 dots is appropriate.

  • Ideation is a Mindset

    If you understand how to ideate well, you can always find ways to incorporate this process into your work.

  • UX in Design Sprints

    Learn how UX practitioners can lead in Design Sprints, especially with mapping, sketching, prototyping, and user research to enhance collaborative problem-solving.

  • Visual Design of UX Maps

    Don’t make a UX map pretty for the sake of making it pretty. Invest in creating a visual system for your map then testing it and getting feedback.

  • Discovery in Agile

    Scale discovery activities in agile projects; don't skip them. Five tips for ensuring the continuation of discovery research, regardless of the length of your sprints.

  • How to Use Empathy Maps

    The empathy-mapping process helps distill and categorize knowledge of the user into one place, while the artifact serves as quick, digestible way to illustrate user attitudes and behaviors.

  • Problem Space and Solution Space Research

    Both problem-space and solution-space research are needed to design products that are useful and usable.

  • Collaborating with Product Partners: 3 Tips

    Team up with product partners more effectively by making research accessible, framing the context and value of analytics, and establishing a regular communication cadence.

  • When to Empathy Map

    Empathy maps can be used to plan for future research studies, capture insights during current user research, and communicate research insights from research that has already been conducted.

  • Prototype Specifications: 3 Types

    Element, functionality, and content are three types of prototype specifications that help us document design details that are otherwise easily overlooked.

  • UX Research Roadmaps

    A UX research roadmap is a living artifact that prioritizes and communicates a team’s future research efforts, from early discovery-based initiatives to later-stage usability testing.

  • Impact on UX: Individual Designers vs. Systematic Methodology

    How is the quality of the final design impacted by the contribution of individual designers vs. the outcome of following systematic UX methodology?

  • 5 Tips for New Prototypers

    Are you new to prototyping? We compiled our favorite design and workflow tips to help you create effective prototypes for usability testing.

  • Stop Solutioneering (UX Slogan # 18)

    UX designers and engineering teams are often too quick to propose solutions, without understanding the problem (or even if there is a problem at all). Ask questions first, before jumping to a solution.

  • Design Thinking Activities

    The 6 stages of the design thinking process can be supported by a very wide range of UX methods and activities. Don't limit yourself to the most commonly mentioned methods.

  • Objectives and Key Results (OKRs) in UX

    Define objectives and measurable key results to guide and track UX work. Use OKRs as a tool to align your team, provide focus, and a tangible way to monitor progress.

  • Outcomes Over Outputs

    Teams often fall into the trap of focusing on outputs (features, deliverables, and artifacts). Instead, a mindset shift of working toward purposeful outcomes (problems solved, needs addressed, and real benefits) leads to better results.